Datashield is an organization that’s core focus is security.  In light of the current Coronavirus (COVID-19) pandemic, we are taking guidance from the CDC and implementing changes to protect the health of our employees and customers.  Read more about the official policies at ADT.com/coronavirus.

The Cyber Security Solution Remains the Same

Despite what some outlets might be touting, the current COVID-19 issue has not changed the solutions necessary for an appropriate cyber security posture.  While more users might be working remote and phishing campaigns surrounding Coronavirus might have increased, this network infrastructure challenge and these types of email-born cyber threats were there all along.

We will continue to support and advocate for a Cyber Resilience Platform utilizing best in breed tools including SIEM along advanced endpoint and email security software.  The solution that will support these technologies will remain the same including world class MDR, EDR and email monitoring with the following services paramount:

• 24/7/365 Monitoring
• Active Threat Hunting
• Deep Forensic Analysis
• Evolving Cyber Threat Intelligence
• Real-Time Detection
• Threat Validation & Remediation

Our customer base will continue to be protected by our SHIELDVision which is our proprietary threat hunting and threat intelligence aggregation platform, which pools multiple threat intelligence feeds (including our own) and scans customer environments looking for threats.  We constantly update, add, and tune our content library, and each customer will continue to benefit from the aggregate threat intelligence and our threat hunting processes.

Commitment to our Service

Keeping our customers protected is our top priority, to date, there have been no interruptions to our monitoring capabilities or service. We are taking extra precautions to avoid disruptions to our business operations and remain confident in our teams and infrastructure.

Continuing to Deliver for You

Your need for security doesn’t stop during difficult times, and neither do we. Our SOC is ready to respond with any service needs.  Please reach out to your designated point of contact or call our customer service team at 866-428-4567.